About Us
A Place Where Compassion, Dignity & Family Come Together
- Our Story
About The Firs
For more than four decades, The Firs has stood in the heart of Little Downham in Ely as a place of comfort, companionship and belonging.
Set within the peaceful Cambridgeshire countryside at Tower Farm, close to the historic city of Ely, our home has welcomed generations of people and their families through its doors.
Over the years, The Firs has grown and evolved, but our purpose has remained the same: to provide a warm, safe and homely environment where every person is treated with dignity, kindness and respect.
We provide residential, dementia, respite and palliative care, with support tailored around each individual. We take the time to understand each person’s life story, routines, preferences, interests and abilities, helping us provide care that feels familiar, reassuring and truly personal.
A Home, Not Just a Place of Care
We believe that moving into a care home should never mean losing the things that make someone who they are.
At The Firs, the people who live with us are encouraged to continue making their own choices and living life in the way that feels right for them. A good day may mean joining an activity, listening to favourite music, spending time in the garden, enjoying a conversation over a cup of tea, or simply choosing to have a quieter day.
- Our Core Values
The Principles That Guide Everything We Do
01
Compassion
Every everyone is treated with kindness, patience and understanding.
02
Respect
We value dignity, privacy and individual choice in every aspect of care.
03
Independence
Supporting everyone to remain confident and independent whenever possible.
04
Family
Creating lasting relationships with everyone and the people who matter most to them.
- A good day looks different for everyone
Life At The Firs
Life at The Firs is shaped around the people who live here—not a fixed timetable.
For one person, a good morning may begin with a cup of tea in their favourite chair. For another, it may mean music, gardening, a friendly conversation or helping with a familiar everyday task.
We support each person to continue the routines they value, make their own choices and enjoy moments that feel meaningful to them. There is always something to take part in, but never any pressure. People can enjoy company and activities or choose a quieter day in their own way.
Because life at The Firs is not about simply filling time. It is about helping every day feel familiar, purposeful and truly their own.
- Expert Team Member
Meet The People Behind Exceptional Care
The heart of The Firs is our dedicated team.
Every member of our permanent staff is committed to providing compassionate, respectful and professional care while building genuine relationships with every everyone.
Through ongoing training and a shared passion for excellence, our team creates an environment where everyone and families feel confident, supported and truly cared for.
Saad Alam
Doctor
Saima Shirin
Doctor
Mahi Alam
Doctor
Murad Hasan
Doctor